Your MTTR is over an hour.
That's $50k+ per incident.
82% of engineering teams now take longer to resolve incidents than they did in 2021.
More dashboards. More alerts. Slower debugging.
I fix the observability gaps that are burning your senior engineers' time and your runway.
Your metrics are getting worse, not better
More tools. More dashboards. More alerts. But your team is slower at resolving incidents than they were two years ago.
MTTR is climbing
Your team takes longer to fix issues than they did last year. More tools, more dashboards, more context-switching.
The average is now over 1 hour. Every minute in a war room is senior engineer salary burning.
Change Failure Rate
You ship fast, but 15-20% of deploys cause issues. Nobody knows which service broke what until customers complain.
Silent failures don't show up in your CI. They show up in your support queue.
Hero Dependency
1-2 engineers hold the system in their heads. Everyone else is afraid to touch anything.
When they leave, go on vacation, or burn out — your MTTR doubles overnight.
You can have 8 dashboards and still not know why checkout is failing. The problem isn't data. It's correlation.
Monitoring vs. Observability
You're paying for monitoring. You need observability. Here's the difference.
The left column is infrastructure data. The right column is business outcomes.
I help you get from left to right.
I'm Youn.
I've spent the last few years deep in Kubernetes observability — instrumenting Go, Python, and Node services with OpenTelemetry, building dashboards that actually catch failures, and reducing MTTR for teams scaling past 50 microservices.
I'm not a DevOps generalist. I fix one specific problem: the gap between your green dashboards and your broken customer experiences.
Find exactly where you're bleeding MTTR
3 days. I map your observability gaps, trace your incident patterns, and give you a prioritized fix list.
What You Get
MTTR Diagnostic
Where your debugging time actually goes. I trace your last 5 incidents and show exactly which gaps cost you hours.
Observability Gap Map
Every blind spot in your critical flows — checkout, auth, payments — ranked by revenue risk. What breaks silently, and how bad it hurts.
90-Day Fix Roadmap
Prioritized by DORA impact. Each item shows: what to fix, expected MTTR reduction, and implementation steps your team can follow.
Expected Impact
- Series B–D with 30–200 engineers
- MTTR over 30 minutes
- Hiring or recently hired SRE/DevOps
No pitch. We figure out if it's a fit.
How it works
From call to clarity in less than two weeks.
30-Min Discovery Call
You tell me where it hurts. I ask about your stack, your incidents, your monitoring setup. We figure out if the audit makes sense.
No pitch. Just diagnostics.3-Day Deep Dive
I get read access to your systems. I trace your business-critical flows, audit your monitoring, map your ownership gaps, and find the blind spots.
Minimal disruption to your team.Deliverables + Roadmap
You get the Reliability Report, the 90-day Roadmap, and one synthetic test implemented on your most critical revenue path.
Actionable from day one.Build (Optional)
If the audit reveals gaps you can't fix internally, I stick around to implement the solution. Synthetic testing, observability, guardrails — whatever you need.
Scope and pricing discussed after audit.Your next incident is already in the queue.
The question is whether you'll find it in 10 minutes or 4 hours.
Let's talk about your MTTR.